Flat-bed Truck Dispatcher

Bizon Group Inc.

Fontana, CA

Added July 16th, 2024

Quick Overview

Responsibilities

You will relay information from dispatching lead to drivers, such as instructions on where to go and what to do when they arrive

You may also pass along messages from drivers to other dispatchers about issues that arose during a delivery or other concerns

Communicating with customers about delivery details or pickup times, and special handling requests

Assist in planning pre-determined routes and accommodating route changes as needed

Assist in preparing dispatch documents, as well as generating delivery bills and invoices

Maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickup times

Keeping track of transportation regulations and laws to ensure that truck drivers comply

Reviewing drivers’ logs, including dispatched calls and arrival times

Monitoring truck repairs and maintenance schedules

Logging customer shipping schedules and complaints

Required Qualifications

This requires strong interpersonal skills and an attention to detail

High school diploma or GED

Associate degree in transportation or logistics would be advantageous

2 years of experience with flat-bed fleet dispatching

Exceptional ability to schedule drivers, plan routes, and dispatch drivers to customer locations

Extensive experience in customer services, as well as generating transportation bills and invoices

Experience with Transportation Management Software (TMS), such as Samsara

Proficiency in office software, including Microsoft Word, Excel, and Outlook Express

Ability to monitor drivers' logs, truck maintenance schedules, and repairs

Knowledge of applicable transportation regulations and laws

Excellent organisational, communication, and time management skills

Benefits

paid time off

dental coverage

health insurance

Job Description

We are looking for a flat-bed fleet dispatcher for our Fontana facility. You will be the liaisons between our dispatching team and drivers. You will relay information from dispatching lead to drivers, such as instructions on where to go and what to do when they arrive. You may also pass along messages from drivers to other dispatchers about issues that arose during a delivery or other concerns.

You must be able to effectively communicate with both parties in order to fulfil their duties. This requires strong interpersonal skills and an attention to detail.

Your responsibilities:

• Communicating with customers about delivery details or pickup times, and special handling requests.

• Assist in planning pre-determined routes and accommodating route changes as needed.

• Assist in preparing dispatch documents, as well as generating delivery bills and invoices.

• Maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickup times.

• Keeping track of transportation regulations and laws to ensure that truck drivers comply.

• Reviewing drivers’ logs, including dispatched calls and arrival times.

• Monitoring truck repairs and maintenance schedules.

• Logging customer shipping schedules and complaints.

Requirements:

• High school diploma or GED.

• Associate degree in transportation or logistics would be advantageous.

• 2 years of experience with flat-bed fleet dispatching

• Exceptional ability to schedule drivers, plan routes, and dispatch drivers to customer locations.

• Extensive experience in customer services, as well as generating transportation bills and invoices.

• Experience with Transportation Management Software (TMS), such as Samsara

• Proficiency in office software, including Microsoft Word, Excel, and Outlook Express.

• Ability to monitor drivers' logs, truck maintenance schedules, and repairs.

• Knowledge of applicable transportation regulations and laws.

• Excellent organisational, communication, and time management skills.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• Health insurance

• Dental insurance

• Vision insurance

• Accrue paid time off

• Paid sick leave

• 6 paid holidays

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