Bizon Group Inc.
Fontana, CA
You will relay information from dispatching lead to drivers, such as instructions on where to go and what to do when they arrive
You may also pass along messages from drivers to other dispatchers about issues that arose during a delivery or other concerns
Communicating with customers about delivery details or pickup times, and special handling requests
Assist in planning pre-determined routes and accommodating route changes as needed
Assist in preparing dispatch documents, as well as generating delivery bills and invoices
Maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickup times
Keeping track of transportation regulations and laws to ensure that truck drivers comply
Reviewing drivers’ logs, including dispatched calls and arrival times
Monitoring truck repairs and maintenance schedules
Logging customer shipping schedules and complaints
This requires strong interpersonal skills and an attention to detail
High school diploma or GED
Associate degree in transportation or logistics would be advantageous
2 years of experience with flat-bed fleet dispatching
Exceptional ability to schedule drivers, plan routes, and dispatch drivers to customer locations
Extensive experience in customer services, as well as generating transportation bills and invoices
Experience with Transportation Management Software (TMS), such as Samsara
Proficiency in office software, including Microsoft Word, Excel, and Outlook Express
Ability to monitor drivers' logs, truck maintenance schedules, and repairs
Knowledge of applicable transportation regulations and laws
Excellent organisational, communication, and time management skills
paid time off
dental coverage
health insurance
We are looking for a flat-bed fleet dispatcher for our Fontana facility. You will be the liaisons between our dispatching team and drivers. You will relay information from dispatching lead to drivers, such as instructions on where to go and what to do when they arrive. You may also pass along messages from drivers to other dispatchers about issues that arose during a delivery or other concerns.
You must be able to effectively communicate with both parties in order to fulfil their duties. This requires strong interpersonal skills and an attention to detail.
Your responsibilities:
• Communicating with customers about delivery details or pickup times, and special handling requests.
• Assist in planning pre-determined routes and accommodating route changes as needed.
• Assist in preparing dispatch documents, as well as generating delivery bills and invoices.
• Maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickup times.
• Keeping track of transportation regulations and laws to ensure that truck drivers comply.
• Reviewing drivers’ logs, including dispatched calls and arrival times.
• Monitoring truck repairs and maintenance schedules.
• Logging customer shipping schedules and complaints.
Requirements:
• High school diploma or GED.
• Associate degree in transportation or logistics would be advantageous.
• 2 years of experience with flat-bed fleet dispatching
• Exceptional ability to schedule drivers, plan routes, and dispatch drivers to customer locations.
• Extensive experience in customer services, as well as generating transportation bills and invoices.
• Experience with Transportation Management Software (TMS), such as Samsara
• Proficiency in office software, including Microsoft Word, Excel, and Outlook Express.
• Ability to monitor drivers' logs, truck maintenance schedules, and repairs.
• Knowledge of applicable transportation regulations and laws.
• Excellent organisational, communication, and time management skills.
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
• Health insurance
• Dental insurance
• Vision insurance
• Accrue paid time off
• Paid sick leave
• 6 paid holidays
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