Ocean export
FreightTAS
Charlotte, NC
Quick Overview
Responsibilities
The Import / Export Operations Specialist is responsible for the handling of the Air and Ocean import / export files, including following the compliance guidelines that are in place, preparing quotes, and customer service
Handle day-to-day air and ocean either import / export shipments
Pre-alert agent and shipper; organize and prepare documentation for customers; follow up with steamship lines; maintain daily reports for pending shipments as required
Ensure all required documents are received; send final documents as needed
File AES and other required documentation to process export shipments
Arrange pick-ups, deliveries and container loading as required
Maintain customer service updates, including tracking cargo from origin to destination
Set up billing and payables
Other duties as assigned
Required Qualifications
1-3 years of International freight forwarding operations experience is required to complete the tasks asked of the Air and Ocean Export Agent
The right candidate will need to be enthusiastic, positive and internally driven with a sense of urgency and whatever-it-takes attitude
1-3 years of customer service experience
Minimum high school diploma or GED
Candidates must be legally eligible to work in the US
Job Description
Job Description :
Ocean or Air Import / Export
Air or Ocean Import / Export Specialist
Salary - $50k to $65k base
Excellent benefits
Cargowise advantageous or similar software
1-3 years of International freight forwarding operations experience is required to complete the tasks asked of the Air and Ocean Export Agent
The client
Is a global freight forwarder and has been on a path of continued expansion and success for over many decades.
Job Summary :
The Import / Export Operations Specialist is responsible for the handling of the Air and Ocean import / export files, including following the compliance guidelines that are in place, preparing quotes, and customer service.
The right candidate will need to be enthusiastic, positive and internally driven with a sense of urgency and whatever-it-takes attitude.
Essential Duties & Responsibilities :
• Handle day-to-day air and ocean either import / export shipments.
• Pre-alert agent and shipper; organize and prepare documentation for customers; follow up with steamship lines; maintain daily reports for pending shipments as required.
• Ensure all required documents are received; send final documents as needed.
• File AES and other required documentation to process export shipments.
• Arrange pick-ups, deliveries and container loading as required.
• Maintain customer service updates, including tracking cargo from origin to destination.
• Set up billing and payables.
• Other duties as assigned.
Desired Skills and Expertise :
• Good working knowledge of Microsoft Office, with proficiency in Excel, Word, and Outlook; freight forwarding software - Cargowise advantageous
• Commitment to excellent customer service, in support of both external and internal customers, utilizing effective communication and follow-up skills.
• Ability to work effectively in a cross-functional team environment at all levels of the organization, or work independently with little or no supervision, to achieve results.
• Effective interpersonal skills that result in loyal, long-term customer relationships.
• Practical problem solving and decision-making skills.
• Ability to work under time constraints using time management and organization skills, adjusting priorities based on workload or direction from customer or management
QUALIFICATIONS
• 1-3 years experience in International freight forwarding logistics operations
• 1-3 years of customer service experience.
• Minimum high school diploma or GED.
• Candidates must be legally eligible to work in the US. Sorry, visa / sponsorship not available.
Last updated : 2024-11-08