Company Logo

Ocean export

FreightTAS

Atlanta, GA

Added August 11th, 2024

Quick Overview

Responsibilities

The Import / Export Operations Specialist is responsible for the handling of the Air and Ocean import / export files, including following the compliance guidelines that are in place, preparing quotes, and customer service

Handle day-to-day air and ocean either import / export shipments

Pre-alert agent and shipper; organize and prepare documentation for customers; follow up with steamship lines; maintain daily reports for pending shipments as required

Ensure all required documents are received; send final documents as needed

File AES and other required documentation to process export shipments

Arrange pick-ups, deliveries and container loading as required

Maintain customer service updates, including tracking cargo from origin to destination

Set up billing and payables

Other duties as assigned

Required Qualifications

1-3 years of International freight forwarding operations experience is required to complete the tasks asked of the Air and Ocean Export Agent

The right candidate will need to be enthusiastic, positive and internally driven with a sense of urgency and whatever-it-takes attitude

1-3 years of customer service experience

Minimum high school diploma or GED

Candidates must be legally eligible to work in the US

Job Description

Job Description :

Ocean or Air Import / Export

Air or Ocean Import / Export Specialist

Salary - $50k to $65k base

Excellent benefits

Cargowise advantageous or similar software

1-3 years of International freight forwarding operations experience is required to complete the tasks asked of the Air and Ocean Export Agent

The client

Is a global freight forwarder and has been on a path of continued expansion and success for over many decades.

Job Summary :

The Import / Export Operations Specialist is responsible for the handling of the Air and Ocean import / export files, including following the compliance guidelines that are in place, preparing quotes, and customer service.

The right candidate will need to be enthusiastic, positive and internally driven with a sense of urgency and whatever-it-takes attitude.

Essential Duties & Responsibilities :

• Handle day-to-day air and ocean either import / export shipments.

• Pre-alert agent and shipper; organize and prepare documentation for customers; follow up with steamship lines; maintain daily reports for pending shipments as required.

• Ensure all required documents are received; send final documents as needed.

• File AES and other required documentation to process export shipments.

• Arrange pick-ups, deliveries and container loading as required.

• Maintain customer service updates, including tracking cargo from origin to destination.

• Set up billing and payables.

• Other duties as assigned.

Desired Skills and Expertise :

• Knowledge of freight forwarding with focus on air and ocean export operations.

• Good working knowledge of Microsoft Office, with proficiency in Excel, Word, and Outlook; freight forwarding software - Cargowise advantageous

• Commitment to excellent customer service, in support of both external and internal customers, utilizing effective communication and follow-up skills.

• Ability to work effectively in a cross-functional team environment at all levels of the organization, or work independently with little or no supervision, to achieve results.

• Effective interpersonal skills that result in loyal, long-term customer relationships.

• Practical problem solving and decision-making skills.

QUALIFICATIONS

• 1-3 years experience in International freight forwarding logistics operations

• 1-3 years of customer service experience.

• Minimum high school diploma or GED.

• Candidates must be legally eligible to work in the US. Sorry, visa / sponsorship not available.

Last updated : 2024-08-11