Citizen Freight LLC
Richmond, TX
Responsible for overseeing daily operations, ensuring that freight is loaded or unloaded in accordance with established safety and cost standards, including the planning, assigning, supervising, and evaluating employee workload, as well as interfacing directly with all levels of terminal staff
Maintains positive and encouraging working relations with all drivers
Manage 8-10 trucks
Provides constant communications of service issues to appropriate personnel and departments
Oversees equipment management, delivery/logistics, regulatory compliance, productivity improvement, planning and organization, problem solving, project management and communicating to top-level management
Oversees and ensures all customer pick-up and delivery requirements are meeting customer standards
Oversee and ensure that equipment performance standards are being met to company specifications
Monitor and uphold company safety requirements on all equipment
Oversee and ensure the retention of drivers
Provide coaching and mentoring to all employees within the operation to achieve flawless customer service and key operating factor goals
Performs additional duties as needed
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Demonstrate Organizational Skills
Customer Service experience and orientation
Solid business acumen including leadership and people development
Must be able to communicate and work well with others as a team
Responsible for overseeing daily operations, ensuring that freight is loaded or unloaded in accordance with established safety and cost standards, including the planning, assigning, supervising, and evaluating employee workload, as well as interfacing directly with all levels of terminal staff.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.
Maintains positive and encouraging working relations with all drivers
Manage 8-10 trucks
Provides constant communications of service issues to appropriate personnel and departments
Oversees equipment management, delivery/logistics, regulatory compliance, productivity improvement, planning and organization, problem solving, project management and communicating to top-level management
Oversees and ensures all customer pick-up and delivery requirements are meeting customer standards
Oversee and ensure that equipment performance standards are being met to company specifications
Monitor and uphold company safety requirements on all equipment
Oversee and ensure the retention of drivers
Provide coaching and mentoring to all employees within the operation to achieve flawless customer service and key operating factor goals
Performs additional duties as needed
QUALIFICATIONS to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to follow Service Transport policies and guidelines in regard to acceptable conduct when dealing with fellow managers, employees, and vendors.
Demonstrate Organizational Skills
Customer Service experience and orientation
Solid business acumen including leadership and people development
• Must be able to communicate and work well with others as a team